Service Issues

Service Issues

We are now offering the option to submit service requests through your online resident portal or the resident phone app. We will prioritize service issues submitted though your portal and the app in an effort to streamline the maintenance process. This submission method allows you to include pictures, which we highly encourage! You can locate your online portal via the TWA login page below as well as links to the new rmAppSuite Pro apps so you can login and submit service requests from your phone. The portal and app also now allow you to make payments and see your account ledger. If prompted for a Company Code upon installation of the phone app, please enter nterr.
TWA (Tenant Web Access) Login pagermAppSuite Pro App (iPhone)
rmAppSuite Pro App (Android)
**Please note we will still be taking service requests by phone. If you have an emergency maintenance request please call the office at 816-561-7368.**

Send us a Service Request

Submit your information below and a representative will reach out to you.

Call 816-561-7368